Great people, great service! The make you feel like you're part of the family. After Ike hit, John called to make sure we were OK, and immediately opened a claim. I know he was also dealing with the effects of the storm, but for him and his team to care enough to make sure everyone was OK as soon as phones were up was a good feeling. They've got your back when the chips are down, for sure! Thanks John, and everyone else over there, you guys rock!
The Man the Myth the Legend” John on multiple occasions has shown himself to be a leader and a person of integrity and professionalism. A recent example of this was a speaking engagement in front of 60 top realtors at the Houston Association. The ladies comments to me about John was that he was well prepared and gave information that would assist them in closing more business, in a manner that doesn't "put you to sleep". John thank you for making me look good.... ???? Nothing is better than when an individual you refer does a great job.
For the best insurance agent and best service I go to Valdes Insurance Agency they are the bomb. John and the gang makes you feel like one of the gang. Thanks guys.
John is an expert insurance agent with fastidious customer service. I recommend John to anyone looking for an insurance agent that will match his products to your needs and will be attentive through any issue until it is resolved.
John is an excellent insurance agent with a high level integrity, with my client’s best interest in mind. Rarely will you have an agent that will advise you to keep your insurance with a competitor when it is in your best interest and not his. John did just that for one of my policies. That is the kind of integrity I want in an agent representing me
I would like to acknowledge the efforts of you and your team for your incredible service. The entire process of obtaining pricing and explanations for my home, auto, and life insurance coverage was flawless. You and your staff work together unlike any other team I have ever seen before. I have been impressed by not only the staff’s professionalism, but they were equally knowledgeable and courteous. Your personalized attention to my insurance needs supports my belief as a business owner that we are all in the customer service business. Thank you John! Your Insurance Agency is one of a kind!
I wish I had changed insurance companies (agents) years ago had I been more diligent about the cost of services I was paying for in the past. Insurance needs is not something I thought about too much but it is now, especially when it comes to cost and coverage. John Valdes is always available when you need him and he helps you make educated decisions when it comes to coverage and cost for all your insurance needs. He doesn’t try to oversell you things but does his best to suit your needs. His staff is also very responsive to any requests I have and are very personable. I have home (windstorm too), auto, and an umbrella policy and am very satisfied with the quality and cost of the products. I highly recommend the John Valdes - Farmers Insurance agency.
Mr. Valdes and his staff always demonstrate a professional warmth and attentiveness. They are quick to respond and assist in any way they can. I highly recommend them.
We have been with the John Valdes Agency for over 20 years. They are extremely professional and knowledgeable, totally customer oriented, and a pleasure with which to do business. It is with great pleasure that I give them a 5 Star rating.
I was involved in an accident resulting in an "at fault" claim and a subsequent increase in my insurance premiums. Even though the accident was unavoidable, there was absolutely no wiggle room for negotiating to get their decision changed. However, John took the necessary time and efforts to persuade them to review their decision and was able to get them to change their initial decision to a no fault status. I am sure that I do not understand the mountains that had to be moved to make this happen, but John Valdes was successful in getting their decision changed. Right now, I feel that I am his favorite client. But, I am sure that he is able to make each client feel like his favorite. John, you are my hero! Thank you!
Very personable and trusted Insurance broker. I recommend him to my Real Estate Clients and Valdes Insurance helps me with the insurance on my own home.
The Valdes Insurance Agency shows an impeccable business acumen for the insurance industry whether it be business insurance or personal insurance... life, car or home insurance they have all covered. And they will point you in the right direction of what type of coverage you need for you and your family situation and also your business with affordable premiums.
I have been with Valdez insurance for many years. Their rates are competitive and the customer service is outstanding. Would definitely recommend them.
John is a great dude. he explains everything and breaks things down for you to understand he knows what he is doing when it comes to insurance. I highly recommend going through him thanks John Valdes From Garcia Family
Great Insurance. Agency employees are knowledgeable, friendly and eager to help in time of need
They were very professional. They really care about there clients. They go up and beyond!!
Agent Josslyn has repetedly gone above and beyond typical agent duties to give excellent customer service.
Great all round customer service, Jocelyn always gets things done quick and efficiently. I never have to call back because something doesn’t get done right away. She’s very informative and explains everything in great detail.
It was great working with John Valdes and his office team. Janet was Wonderful and help us to get the right insurance for our home as well as our vehicles. Would highly recommend!
Great Personal service! Johnny was very helpful when I transferred my policies from another agent.